The Shop Your
Adjusters Already
Trust.
Crumpled quarter panels and shattered bumper covers arrive on flatbeds. They leave looking like they rolled off the dealer lot — every repair documented, photographed, and backed by a written lifetime warranty.
OEM Certified Repair Center
Toyota, Honda, Ford, GM, Stellantis approved
Trusted By
40+ carriers, dealerships & fleet operators
The Referral Process
From Claim Number
to Closed File.
A process refined over 15,000 claims. Every step documented, every decision defensible, every repair backed in writing.
Submit the Referral
Send us the claim number, vehicle details, and customer contact. Our intake team responds within 90 minutes during business hours — no adjuster left waiting on hold.
Vehicle Intake & Estimate
We photograph every panel, document every measurement, and deliver a comprehensive, supplement-ready estimate that holds up to reinspection. No surprises, no supplements.
Repair in Certified Bays
OEM procedures followed to the letter. Frame straightening, color-matched paint mixed to VIN spec, ADAS calibration after every structural repair. The vehicle leaves better than it arrived.
Documentation & Delivery
Full photographic record from teardown to delivery. Adjuster-ready repair documentation uploaded to CCC, Mitchell, or Audatex. Customer signs off on a lifetime warranty — your reputation is protected.
CSI Performance
Customer Satisfaction Index score across 3,200+ completed repairs in the last 12 months. Industry average: 84.6.
"I send Shield every total-loss adjacent claim I have. Their cycle time is 4.1 days against my portfolio average of 9.3. That alone saves me six conversations a week."
Marcus T.
Senior Claims Adjuster, State Farm
14 years in claims
"The supplement rate is nearly zero. Estimates come back clean, the documentation is adjuster-grade, and I've never had a customer call me about a repeat problem."
Diane K.
Property Damage Supervisor, Allstate
11 years in auto claims
The Facility
Built for the Work
Professionals Demand.
18,000 sq ft. 22 repair bays. Certified technicians averaging 14 years of experience. Shot like it was built to be inspected.
Paint Booth
Downdraft spray booth, temperature-controlled, PPG waterborne system matched to VIN.
Frame Rack
Chief Genesis measuring system, 3D laser alignment, structural repair to OEM spec.
Calibration Bay
OEM-approved ADAS calibration for cameras, radar, and LiDAR after every structural repair.
Documentation Center
Every repair photographed at 47 checkpoints. Adjuster-ready reports in CCC, Mitchell, Audatex.
Partner Voices
The Professionals
Who Stake Their Name.
Names, titles, companies. No anonymous quotes. Every testimonial represents a professional who refers their customers to Shield and answers for that recommendation.
"I've sent Shield over 200 claims in three years. My supplement rate on their repairs is 1.2%. The industry average on my other DRP shops is 18.4%. That number alone justified adding them to my preferred list."
Robert Haines
Auto Claims Manager
Travelers Insurance
17 years in property damage
"We run a 340-vehicle mixed fleet. When one of our delivery vans gets hit, I need it back in four days, not fourteen. Shield averages 3.8 days on our fleet work. That's the difference between a missed route and a delivered package."
Sandra Okonkwo
Fleet Operations Director
MidWest Logistics Group
220+ units managed
"I sent my first customer to Shield hesitantly. That customer came back and bought another car from me six months later because of how they were treated. Now I send every collision referral their way without a second thought."
James Whitfield
Service Director
Prestige Honda of Columbus
Dealership partner since 2021
"The documentation Shield provides is exactly what I need to close a file cleanly. Photos at every stage, OEM procedures cited, supplements at zero. My cycle time on their claims is two days faster than my portfolio average."
Priya Mehta
Senior Claims Adjuster
Allstate Insurance
12 years in auto claims
Partner Program
Two Paths.
One Conversation.
Ready to refer immediately, or need to build the internal case first? We have a path for both.
Primary Path
Become a Referral Partner
Secondary Path
Download Shop Credentials
Not ready to commit? Take our credentials packet to your next internal review. It includes:
- DRP certifications (12 carriers)
- OEM approval documentation
- I-CAR Gold & ASE certifications
- Facility specs & equipment list
- CSI performance data (last 24 months)
- Sample adjuster-ready repair report
Direct Line
Partnership Team
For adjusters managing active claims or fleet managers with immediate needs.